Skip to content

How to Fix a Chromebook Touchpad Not Working (Best Guide)

How to Fix a Chromebook Touchpad Not Working

With a Chromebook, you can do a lot of things since these portable computers are effective at surfing the internet. However, if your touchpad is causing you issues, it can have a significant negative impact on your work, and nobody likes that kind of disruption.

If your touchpad hasn’t been functioning correctly lately, we have assembled a ton of useful ideas that will help restore order to it.

What to do if the touchpad on a Chromebook isn’t working

So without further ado, let’s go through everything you can attempt.

Turn Off Your Chromebook

The oldest trick in the book is probably still the most effective. Any technological gadget that has to be restarted has a scientific explanation. 

Reboots address a multitude of persistent issues by clearing the RAM. Try this patch if you haven’t previously; there’s a significant possibility that a simple restart will also fix your touchpad.

You have a few options for restarting Chrome OS: you can either press and hold the “Power” key on the keyboard, press it briefly and then select “Power down,” or you can just hit the “Shut down” button in your “Status Tray,” which is in the bottom right corner.

Try the Esc Key

The escape character is often created by using the “Esc” key, which stands for escape. Simply said, it has the power to stop all concurrent actions on your Chromebook and end or abolish them. You could even be able to repair your touchpad by repeatedly pressing this key. Try it right now.

Use USB mouse

It’s possible that plugging in an external mouse will make the touchpad functional once again. There is a remote possibility that this may occur, but it is still conceivable. Use a USB mouse for 10 to 20 minutes on your Chromebook. 

After unplugging it, check your touchpad again. When the USB mouse is plugged in and functioning, another option is to try using your touchpad. If this external mouse doesn’t function, the issue can be much worse.

Keep your Touchpad Clean

After frequent usage, it’s common for dust and oil to build up on the touchpad. After all, we’re talking about our fingertips here, and seemingly little events like eating a snack while using the Chromebook can have an impact in the long term. 

Examine your touchpad closely and honestly to see whether it needs any cleaning. Take a clean cloth and give it a few soothing swipes even if it doesn’t, just in case.

Do a drumroll

Your Chromebook’s touchpad can return to operation with a quick series of taps. You may not be pressing down firmly enough on the pad, which is why the gadget isn’t picking up any signal. Drum-rolling can easily resolve the problem to be sure that it is not this.

Remove Your Account

Although the subtitle may be unclear, this is a really useful suggestion. Sometimes an issue is isolated to a single account. 

To fix this, erase that account from the Chromebook, use a different account to test the touchpad, and if functionality returns, use the deleted account once again. Try this strategy if you’ve done everything else and are still having trouble.

Use Guest Mode

You must attempt the “Guest Mode” to check every box since the difficulty can occur with all accounts. When you switch on your Chromebook, the login screen will appear. 

This is where you can activate Guest Mode. You can also accomplish this by using your keyboard.

1) On your keyboard, press and hold the “Power” key until a pop-up window opens.

2) Press the “Enter” key after using the arrow keys to choose “Sign out” there.

3) Use the “Tab” key to go to “Guest Mode” while you’re on the login page. Rest certain that after you reach there, all that would be left to do is hit the “Enter” key. It will take a few presses.

It is safest to assume that the touchpad has started functioning once again if it starts functioning again in Guest Mode. If not, try the following steps.

1) On your keyboard, press and hold the “Power” key until a pop-up window opens.

2) Press the “Enter” key after using the arrow keys to choose “Sign out” there.

3) Use the “Tab” key to go to “Guest Mode” while you’re on the login page. Rest certain that after you reach there, all that would be left to do is hit the “Enter” key. It will take a few presses.

I’m done now! It is safest to assume that the touchpad has started functioning once again if it starts functioning again in Guest Mode. If not, try the following piece of advice.

Hard Reset your Chromebook

A hard reset is a complete solution that can help your gadget get back up and running. This mostly serves to restart the Chromebook’s hardware, including the touchpad and keyboard. 

All you have to do to execute a hard reset is press and hold the “Refresh” key, which is represented by an arrow-pointing circle, then quickly touch the “Power” key on your keyboard. Here are the keys you should aim for as a guide.

Powerwash your Chromebook

It’s time for the ultimate hammer, the Powerwash if this touchpad is truly trying your patience and still won’t budge from its non-compliant attitude. 

This function is comparable to a factory reset in that it erases all locally stored data on the device. The Chromebook’s Powerwash is renowned for resolving a variety of problems, so there is a good chance that your touchpad will support our efforts as well.

Simply go to the “Advanced” section of your device’s “Settings” and choose “Reset Settings” to Powerwash your Chromebook. The Powerwash choice will be obvious on the new page that will pop up to the right of your window as a result of this. Finally, press “Reset” and then click “OK” to start the procedure.

What If the Touchpad Is Still not working?

Even if it’s very unlikely, there’s still a terrible potential. If the issue continues, it seems that you will need to get your Chromebook examined by a professional since all other options have been tried. Of course, if you don’t want to deal with a USB mouse and just want your touchpad back, that is to say.

Conclusion

A Chromebook that is fully operational is a pleasant sight and sensation. There are several methods you can attempt to get the touchpad to function normally again, for instance, if it suddenly stops functioning. 

We strongly doubt that your problem will still exist after following all of the above advice since some of it is pretty rigid. Consult an expert as soon as possible if your touchpad is still not responding by an outrageously remote chance.