It kind of defeats the point of having a phone to have one that won’t ring. So it might be naturally upsetting if you’re experiencing problems with your Android phone ringing when someone calls.
But before taking your phone in for repair, you may attempt a few simple and even rapid solutions.
There may be several users, software, or hardware-related factors at play if your Android phone doesn’t ring when you receive calls or texts.
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In This Article
How to fix an Android phone that isn’t ringing
Try a few potential user-error fixes before going on to software or hardware troubleshooting to find out what’s wrong with your phone. Here is a list of issues to address.
Verify that Airplane Mode is not active on your phone
Your phone being accidentally placed in Airplane Mode is another frequent ringtone problem. Since it will look as if no one is phoning you, it is rather simple to go a short while without realizing your phone is in Airplane Mode.
This is probably the problem if you can’t send or receive text messages and can’t access the internet when Wi-Fi is available. Here is how to disable Airplane Mode.
1. Launch the Settings application.
2. Locate “Network and Internet” by scrolling down.
3. Switch to “Airplane Mode” and ensure that the switch is off.
Make sure your phone is not in silent mode
This is the most frequent and simplest cause of phones not ringing. Perhaps you just forgot to take your phone off quiet mode. This is probably the problem if you can still hear audio or video from other sources.
From phone to phone, there are several ways to activate and deactivate quiet mode. This is how it’s done on the majority of Android devices.
Unlock the screen of your phone.
To adjust the ring volume on your Android, press the “Volume Up” button on the side of the device.
Make sure Do Not Disturb mode isn’t active on your phone
When you specifically don’t want your phone to ring, you may use the Do Not Disturb option. You may flip it on and keep it on until you’re prepared to manually turn it off, in addition to setting it on a timer. This function is another frequent cause of user-related problems with phone ringtones.
Even with Do Not Disturb on, you may still hear other sounds and get incoming calls and messages. Simply put, you won’t be informed when they enter. This functionality may be quickly and easily disabled.
1. Launch the Settings app on your phone.
2. Go to “Network & Internet”.
3. Click “Sounds.”
4. Choose “Do Not Disturb.”
5. Verify again that the setting is off. To prevent the setting from turning on and off automatically on a timer, make sure the “Turn On Automatically” option is likewise turned off.
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Ensure call forwarding is not activated
Call forwarding options may be found in the settings app of certain older Android devices. But if this is your issue, it’s more probable that call forwarding is enabled in third-party software, like Google Voice or Skype.
You’ll need to check your Android backgrounds and the settings of any third-party communication applications on your phone to see whether or if this is your problem and, if it is, to turn the option off. Follow these instructions to see whether it’s enabled on your phone.
1. Launch the Phone app.
2. To open the app’s Settings menu, click the three-dot vertical line.
3. Click “Calls.”
4. Choose “Call forwarding”.
5. Ensure that “Off” is selected next to each item on the list.
See if there is a ringtone problem
If you downloaded or bought a ringtone for your phone but it isn’t functioning, there can be a software bug that prevents the sound from playing when someone calls.
See whether your issue is resolved by switching to one of the phone’s default ringtones. Here’s how to get to your list of pre-installed ringtones.
1. Launch the Settings application.
2. Click “Sound.”
3. Tap Ringtone on phone.
4. Peruse the available pre-downloaded tones and choose one to preview.
5. After choosing, click “Ok.”
Restart your phone
It’s time to attempt the tried-and-true method of turning it off and back on when everything else fails. Your phone will solve minor faults and issues by restarting itself.
1. Hold down the Power button on your Android device.
2. Choose “Restart” from the option that displays.
Verify that there is no hardware issue
The speakers on your phone could be harmed if none of the other fixes works at all. If you’re experiencing difficulties playing other audio as well, this is extremely probable.
If so, you should speak with the company that made your phone or the retailer where you purchased it to see what may be done.
A factory reset could be attempted
Your phone may be experiencing a larger problem if you’ve attempted all of the preceding troubleshooting steps without success.
In the worst instance, malware may have entered your machine. Make a system backup of your important applications and data, then do a factory reset to see if it resolves the problem.
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The Bottom line
In conclusion, you may check if the smartphone is quiet, in Airplane Mode, or has Do Not Disturb activated to determine whether your Android isn’t ringing because of a user-related problem.
Before contacting the manufacturer, consider restarting your phone or doing a factory reset if your Android smartphone isn’t ringing due to a hardware or software problem.